I have done what Adobe said to to. I got as far as step 2. When I tried to install CS4, again it did not like my serial number. Still no luck. I did not think that an upgrade would install over a demo program, but they said to do it, so I tried.
I have responded to Adobe again letting them know what they told me to do did not work. That I am fustrated and upset that this has taken over three weeks and I still can not install the software that I purchased.
Their other option was to purchase Photoshop elements 9 for $99.00, then purchase the CS5 upgrade for $599.00. I don't see me spending $700.00 when I can purchase Paint Shop Pro for $99.00 and do the same things with my photography that I was doing with photoshop.
I will let you know of any other updates.
--- In photoshopgroup@yahoogroups.com, Ted Silverman <miamited33156@...> wrote:
>
>
> Ok, Here is what happened. I was trying to install the photoshop CS4 upgrade
> without installing Elements first. After numerous emails back and forth with
> Adobe, here is what I have to do.
>
> 1) download the Elements 9 demo. (Elements 6 is not compatable with Windows 7)
> 2) install Elements 9 demo.
> 3) install the photoshop CS4 upgrade.
> 4) uninstall the Elements 9 demo.
>
> I don't know that I will have time to do this the next few days, but once I do,
> I will report back.
>
> Hope this helps the people that emailed me that they were having the same issue.
>
> Ted
>
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